Terms
Last Updated: 12/28/2025
Welcome to the Tuffcomm website (“Website”). These Terms and Conditions (“Terms”) govern your access to and use of this Website and any products, services, or information provided by Tuffcomm (“Tuffcomm,” “we,” “us,” or “our”) a brand of Advanced Electronic Global Inc (“AES Global Inc”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.
1. About Tuffcomm
Tuffcomm is a brand of AES Global Inc, a Florida-based company providing industrial communication hardware, custom-built solutions, and related services, including support, maintenance, and warranty coverage, primarily within the United States and Canada.
2. Use of the Website
You agree to use this Website only for lawful purposes and in a manner that does not:
- Violate any applicable laws or regulations
- Infringe on the rights of others
- Interfere with or disrupt the operation or security of the Website
- Introduce malicious software, viruses, or harmful code
3. Products and Services
All products and services described on this Website are subject to availability and may be modified or discontinued without notice. Product images, specifications, and descriptions are provided for informational purposes only and may not reflect the final delivered product.
Custom-built or project-based solutions are subject to separate written agreements, quotations, and technical specifications, which shall govern in the event of any conflict with these Terms.
4. Pricing and Quotations
Prices shown on the Website, if any, are subject to change without notice and do not constitute a binding offer. All pricing, lead times, and delivery terms must be confirmed in a written quotation or agreement issued by Tuffcomm.
Taxes, shipping, duties, and other applicable fees are the responsibility of the customer unless otherwise stated in writing.
5. Orders and Acceptance
All orders are subject to acceptance by Tuffcomm. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or descriptions, or suspected fraud.
6. Warranty
Tuffcomm products are covered by applicable manufacturer warranties and/or Tuffcomm-provided warranties as specified in your purchase documentation or warranty policy.
- Warranty coverage does not apply to:
- Improper installation or use
- Unauthorized modifications or repairs
- Normal wear and tear
- Damage caused by misuse, negligence, accidents, or environmental conditions outside the product’s rated specifications
7. Support and Maintenance
Support, maintenance, and after-care services may be offered under separate service agreements or support plans. Unless expressly stated in writing, no ongoing support or maintenance obligations are implied beyond warranty coverage.
8. Intellectual Property
All content on this Website, including text, images, logos, designs, trademarks, and technical materials, is the property of Tuffcomm or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any Website content without prior written consent from Tuffcomm.
9. Third-Party Links and Products
This Website may reference or link to third-party products, manufacturers, or websites. Tuffcomm is not responsible for the content, accuracy, or practices of any third-party sites and does not endorse them unless explicitly stated.
10. Disclaimer of Warranties
This Website and its content are provided “as is” and “as available.” To the fullest extent permitted by law, Tuffcomm disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components.
11. Limitation of Liability
To the maximum extent permitted by law, Tuffcomm shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of this Website, products, or services.
Tuffcomm’s total liability, if any, shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Tuffcomm, its officers, employees, partners, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your use of the Website or violation of these Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to conflict-of-law principles.
14. Changes to These Terms
Tuffcomm reserves the right to update or modify these Terms at any time. Changes will be effective upon posting to the Website. Continued use of the Website constitutes acceptance of the revised Terms.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact:
AES Global Inc,
Tuffcomm
Melbourne, Florida, USA
info@tuffcomm.com
+1 (321)-900-4599